Pricing

The first look is always free. An audit happens only when the first look finds a real reason for one, and everything after that is quoted in writing before work starts.

At a glance

Prices at a glance
WhatPriceWhen
First look Free Always. Every practice starts here.
Audit $480 flat$800 when both questions need a deep look. $160 for each extra location. Only when the first look finds a real reason for one.
Fixes Fixed priceMost run $400 to $1,500. Only for what the audit found worth fixing.
Monthly service From $250 a month Only for things that slide back without regular checking.
Recheck $150 On request, for practices not on monthly service.
Quarterly re-run Free For practices with no plan, and former clients.
Full re-audit Same as the audit On request, for example after a new website or phone system. It resets your baseline.
Onboarding Free during founding When monthly service starts. After founding, a flat one-time fee per location.

The first look

FreeAlways

What I check
Your website, Google listing, directory listings, job postings and what AI assistants say about your practice, all from the outside.
The conversation
Twenty minutes with you at your office, plus five to ten minutes with your office manager if they’re free.
How it ends
An audit proposal, if there’s a real reason for one. If there isn’t, a one-page note that says so.
Your part
Nothing ahead of time. No forms, no reports to pull.

The audit

$480Flat, when one question needs a deep look

Both questions
$800 flat, when both need a deep look. You’ll know which before you pay.
Extra locations
$160 for each, up to three locations in total.
Same price either way
The fee doesn’t change with what I find, and it isn’t credited toward later work, so I’m never paid more for finding problems.
What’s included
A quick look at everything, a deep look where the first look pointed, one afternoon at your office (two if both questions go deep), and the findings in person after your last patient.
Founding practices
The first five audits are free while I build case studies with practices here.
Payment
After the founding audits, in full before work starts. Once work starts it’s non-refundable, and if I don’t deliver, you get back the part I didn’t.
If you’re fine
You hear that first, with the proof and your baseline.

Fixes

Fixed priceQuoted after the audit

Most fixed-price projects run between $400 and $1,500. Before you approve anything, you see the price, what it covers and how it will be checked.

60-day check
Part of every project: whether the fix held, and whether the number it was meant to move actually moved. Search and AI-answer projects get a second check at 90 days.
Hourly work
Anything that doesn’t fit a fixed price gets a written estimate and a not-to-exceed amount first. If my estimate is wrong, I absorb anything above it.
Payment
Half up front and half when the fix goes live. Projects under $1,000 are paid up front.
Beyond your tools
I name a standard tool you’d buy in your own name, with no commission to me. If nothing fits and the task keeps eating hours, I quote a small tool built in your own accounts. You decide either way.
Your own vendor
Every project comes with a written spec your own vendor could build from, and I can still run the 60-day check.
A long list
Many one-time fixes become one larger, phased project. Never a monthly plan just because the list is long.
Print and ads
Quoted only as part of a campaign, $250 to $1,200.

Monthly service

From $250A month, only for things that drift

I recommend it only when something needs checking every month to stay fixed, like callbacks after missed calls, or whether the unconfirmed list actually gets called. Most practices won’t need it.

How it’s priced
One quote with a fixed price for each line, so you see exactly what each part covers. $250 a month minimum.
What’s included
The monthly checks and report, small fixes under about an hour, a quarterly recheck, a check after any big change, and a quarterly look at your software spend and renewals.
Quick asks
Requests under 30 minutes are included, up to an hour a month.
Billing
Card on file, billed on the 1st. The first month is prorated. If an invoice is seven days past due, work pauses until it’s paid.
Stepping down
After three months with nothing broken or slipping, I tell you whether you can step down.
Leaving
Month to month, with 30 days’ notice. You keep everything.
Onboarding
Free during my founding period. After that, a flat one-time fee per location, quoted with your monthly price.
Price changes
Founding clients keep their price for good. For everyone else, the price stays fixed while you’re subscribed, changes only if the scope does, and is reviewed once a year with 60 days’ notice.

Rechecks and the quarterly re-run

Recheck, $150

On request, for practices not on monthly service: an outside check, three test inquiries (a call, a text and a form, at least one after hours), a re-check of past fixes visible from outside, and a short summary. Three test inquiries are a sample, not a rate, and the summary says so.

Quarterly re-run, free

For practices with no plan, and former clients. I re-run the outside check every quarter and contact you only if something I can see from outside has changed.

What I don’t do on price

  • No commissions or referral fees, in either direction.
  • No reselling. You pay software vendors directly, in your own name.
  • No discounts to close. If a quote is too big, I cut the scope instead.
  • No guarantees of patients, revenue or hours. I promise what I control: a straight answer, labeled numbers and a check at 60 days.
  • No surprise work. Anything outside the agreed scope is priced and approved first.

Questions about a price?

Ask during the first look, or email [email protected].